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SERVICE SCHEDULE

NORMAL SERVICE
All work electronically received by 10AM Eastern time is logged in as of date received. All work sent to us via mail or carrier will be logged in as of the next day. We try to adhere to our published turnaround schedule but during peak times of the year there are often delays. Please allow some flexibility when quoting delivery dates to your customers.

All orders which require us to correct color, retouch, enhance or finish your work have service times from 2-5 days. The actual time depends on the service selected. All orders electronically submitted which do not need our intervention such as direct proofs or Nifty BottomLine™ prints are printed within a few hours and are often shipped out the same day. The normal turnaround time for Nifty prints is 1 day. Metallic paper prints, because of the lower volume, adds 1-2 extra days to the order

RUSH SERVICE
If you require a guaranteed 24 hour turnaround time on any order we will add a surcharge of 100% to your order. If we cannot realistically complete your request within 24 hours we will notify you and ship ASAP without any rush charge.